Returns and refunds

Damaged Orders

• If your coffee bag arrives damaged or with a hole, please take a clear photo of the item immediately and email us at [email protected]. We’ll be happy to issue a replacement or refund.

Perishable Product Policy

• Because our coffee is a perishable product, we are unable to accept returns once the order has been delivered.

Customer Support

• If you have any concerns with your order, please reach out to us—we’re here to help make it right.